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Need to format AGAIN

NZBob

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Jan 20, 2025
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I love my little Neo, but it is frustrating that almost every time that I plug it into my PC, it says that it can't read it and it needs formatting! I can download the photos and video with wifi 'Quick Transfer' to my phone, but the PC doesn't read it. If I format it AGAIN using DJI Fly, it becomes available again to the PC, but after the next flight it is likely to need formatting again!

I thought that I had it worked out, I realised that I had problems if any of the drones were 'on' when plugged in to the PC, so I was careful to only plug them in when the drone was off. I also was careful to always 'eject' the drive before unplugging, but again today, "This drive needs formatting!"

I would prefer to download them direct to my PC as the transfer is much faster, and my editing software is there.

Anyone know any magic way to make this reliable?
 
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I have never been asked by my PC to format or reformat the NEO. I would start by using a different cable and/or USB port
 
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I have never been asked by my PC to format or reformat the NEO. I would start by using a different cable and/or USB port
Thanks. I have tried two cables, the DJI original and another high quality one. My new PC only has one USB-C port on the front, but I suppose that I could try one on the back...
I could also try a USB-A (3.0) to USB-C cable to connect it. The USB-C with either cable works fine with my Air 3s and I can transfer videos quickly.
 
Never had that happen either, on or off. I'm always using A to C.
 

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