RC Disconnecting.....Faulty?

[Reddeviluk]

Hi All, on Thursday last week I got a Neo Flymore Kit. I tried it out on Saturday with the RC and all was fine, until it disconnected for no reason, the drone itself hungin the air, then started to return to home. After this I was mainky messing about with the automating quickshots, so didn't really use the controller anymore.

I've turned everything on last night to update the firmware and again it disconnected.

Just had a bit more time on my hands before work this morning so have turned it on, updated everything (all 3 batteries, controller and phone) and again it's disconnected every single time I start it up.

##Points to note the phone is a Samsung S23 Ultra i good working order, all updated etc. While taking the video I am sat in the middle of a floor away from anything/everything, but as I say this also happened in the middle of a field.

The drone is still as new so considering a return, but want to check before I do that that I'm not missing something, appologies for the poor video quality, I had to film on an old/spare phone.

I start the video wit the drone just turned on, then turn on the controller which starts the software, no interuptions at first, I then start the engines which stop when the RC disconnects.....I get the message AIRCRAFT NOT CONNECTED TO RC......It then does reconnect everytime, but it's a bit of a worry.

Cheers,

Rich

 

[Kilrah]

Yup that's not normal. Try pairing the aircraft and RC again just in case.

 

[Christian]

I recommend you to send it back. Mine never disconnected regardless indoors or outdoors

 

[Reddeviluk]

Hi All, tried re-pairing the controller and I've just installed DJI Fly on my spare phone to rule the phone out.... Started it up the connection lasted a few minutes, but then disconnected again.

Thankfully I bought it from a reputable dealer who's agreed to take it back.... The real killer was that I used an eBay voucher so only paid £329 and they don't have any more stock, so it'll cost me an extra £70 to go elsewhere..... NIGHTMARE

 

[GFields]

Hi All, tried re-pairing the controller and I've just installed DJI Fly on my spare phone to rule the phone out.... Started it up the connection lasted a few minutes, but then disconnected again.

Thankfully I bought it from a reputable dealer who's agreed to take it back.... The real killer was that I used an eBay voucher so only paid £329 and they don't have any more stock, so it'll cost me an extra £70 to go elsewhere..... NIGHTMARE

Glad you're getting it sorted out.

 

[Anzacjack]

thats a bummer, and certainly does not sound normal

 

[Reddeviluk]

Just to finish this thread off. I returned it and they've sent another which has just arrived this morning.... On the windiest day we've had in months, typical.... LOL

 

[Droning on and on...]

Just to finish this thread off. I returned it and they've sent another which has just arrived this morning.... On the windiest day we've had in months, typical.... LOL

Well, it's been 2 hours and I'm guessing your having fun flying, 'cause if it was having the same problems I expect we'd have heard...