NEO returned from technical assistance

[Adembar]

I sent my NEO to DJI Brazil technical assistance to examine the problem of frequent GPS loss, it returned this weekend and I have already tested it in the places where I mentioned for assistance, in this new test it behaved normally and did not present any problems, attached I present a print of the Airdata.
They changed the GPS Board.

 

[Poverty Flyer]

They (dji) just sent you a replacement?
Refurbished?
How long did it take?

Good to hear.

 

[Adembar]

They exchanged it themselves, here in Brazil, it took 1 week to return it to me

 

[Poverty Flyer]

Great customer service company.
I remember when they used to do that here.

Or, we used to let them!

 

[i own a neo]

Nice . Wish us Americans could have that kind of service here.

 

[Dogpilot]

There is no discrimination in service for Americans, just a geographic swath in North America. Rest of the "Americans" are served just fine. They are super helpful, even when I travel in South Africa and Namibia or even Canada. So no problems for Americans.